Delete your Tidy Haven account
For Tidy Haven Cloud, the hosted plan.
Deleting your account removes it and all your family's data: every profile, chore, point, streak, reward and bit of history. Every phone in the family is signed out straight away. It can't be undone.
Want to keep a copy first? In the app, go to Me and tap Email me a copy of our data. We'll email you a download link.
In the app
- Open Tidy Haven on the phone you signed in on with your email and password.
- Go to Me, then tap Delete account.
- Type your password and tap Delete everything.
On the web
No phone handy, or forgotten your password? Enter your account's email address and we'll send you a link. Nothing is deleted until you press the button on the page that link opens.
Subscribed through Google Play? Deleting your account doesn't cancel your subscription, and we can't cancel it for you. Cancel it in Google Play so you aren't charged again.
What happens to your data
- Your account goes at once, and your email address can sign up again later for a fresh, empty account.
- Your family's data is deleted from our database within a few minutes.
- Copies in our database backups are gone for good within 35 days, when those backups expire. Nobody uses them except to recover from a disaster.
- We send one last email to confirm that your account is deleted.
The privacy policy has the details.
Running Tidy Haven at home?
On the free self-hosted plan your family's data lives only on your own server, and we never see it. To delete it, remove the server's database (its Docker volume) and uninstall the app from each phone.